Process & Timeline
Top Choice Builders
Who We Are:
We are a design – build company with over 25 years of experience. Our biggest asset is the ability to see extraordinary potential in ordinary spaces. We take pride in our business, our team, our product and the service we provide our customers.
Our Process - What To Expect.
INITIAL CONTACT:
Our process starts the moment we connect for the first time. We will start by asking you some general questions about yourself, your location, your project, and your anticipated start time. This allows us to get a snapshot of which you are, what your project entails, and determine if Top Choice is the best fit for your project.
Next Steps:
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Customer Project Information:
You will receive a customer packet via email, containing 2 attachments and several links for questionnaires related to the type of project. This information will tell us about yourself, your family, how you live in your home and what your expectations are for the project and contractor.
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Initial Meeting:
Depending on your type of project, the next steps may include a Meet & Greet at our showroom, an estimated range, or scheduling a site visit.
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Following the initial meeting:
A: Moving apart: If the estimated range is not in line with your budget or either party decides it is not a good fit, then we decide to not do business together.
B: Design and Project Development Agreement process. You will work with the Top Choice team to develop your project. The design process takes time, how much time is relative to the size of the project, the speed in which communication flows and your ability to make decisions. Once the project is developed, Top Choice will provide a bid for the project. The Design and Project Development agreement is a paid, contracted service, separate from any construction contract.
The cost of the Design and Project Development agreement varies by project. The agreement will typically range between 4-6% of the estimated cost of the project, and, as is previously mentioned, is a separate contract from a construction contract.
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Bid Presentation and contract signing:
What you can expect:
- Detailed presentation of your project.
- Cost of project.
- Material allowances based on your selections.
- Estimated time frame to start and complete the project.
- Payment schedule
- Contract signing
- Payment of deposit
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Production:
For your project to start, the contract must be signed and a deposit must be received. On the first day of construction, you can expect:
- On site meeting between Top Choice leadership and our Top Choice field team
- Meet and greet between homeowner and field team.
- Prepping home to separate construction area from living area (as best we can)
- Lock box location and set up.
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Final walkthrough/ Punch list:
Once construction is nearing an end you will have the opportunity to walk the project with a member of the TCB team. Any concerns you may have can be addressed at this time. An agreed upon punch list will be compiled during this walkthrough to be completed.
There will be a timeframe set to accomplish the punch list. Items that require materials to be ordered with lead times longer than the punch list timeframe will be moved to warranty work and removed from the punch list. Final payment is expected on the day the punch list is completed.
Warranty items are separate from punch list items and DO NOT hinder the final payment. Occupancy will not take place until the final payment is received.
TCB Warranty:
You are not just another completed job to Top Choice Builders; you are a valued customer. Our goal is to make connections for life by delivering the best product possible. Over the next 2 years we will be here for you with any warranty issues.
We will deliver our warranty packet at the completion of your project upon receiving final payment. This packet will include a “how to” on TCB workmanship warranty as well as any product warranties that apply.
Top Choice Builders
Why we do it:
We love serving people and making their dreams a reality. Your dream can happen in the space you are in and we show you how. There is something so rewarding about taking a homeowner from underwhelmed and frustrated with their space to excited and overjoyed.
We are here to lead you and make this journey as exciting, fulfilling and stress free as possible.
We look forward to serving you.